That should then re-register the Office Suite for you. Then click 'Sign In' and make sure you use your email address and password. If it's still showing your name, go through the process again to sign out completely and restart Word or Excel until it's just showing 'Sign in'. In the top right hand corner should be a 'Sign in' option now. On the Account screen then click 'Sign Out' to fully sign out and close the application. Click on this and there should be a 'Switch Account' option. To do this, in the top right hand corner of Word and Excel you'll see your name listed. If you're still seeing the same message, please check your account. That should then reset the permissions on the files and that should resolve this issue. To do that, make sure all Office applications are closed, then right-click any of the Office icons (Word, Excel etc.) and choose 'Run as Administrator'. Can you first attempt to run this as administrator and see if that resolves this.
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